Subprocessors
Third-party companies that process data on behalf of RiverScript.
Last updated: September 28, 2026
RiverScript uses the following third-party companies ("subprocessors") to deliver its service.
This page is the current subprocessor list referred to in our Data Processing Terms.
Services you connect to your account yourself are not subprocessors and are not listed here. See Optional Integrations You Connect in our Privacy Policy.
Infrastructure & Storage
| Provider | Country | Data processed |
|---|---|---|
| Hetzner Cloud GmbH | Finland (EU) | Account data, transcripts |
| Cloudflare Inc. | USA | Audio files |
AI Transcription
Audio files are sent to AI providers solely to produce the transcript you requested.
| Provider | Country | Data processed |
|---|---|---|
| Modal Labs Inc. | USA | Audio files |
| Together AI Inc. | USA | Audio files |
| ElevenLabs Inc. | USA | Audio files |
| Deepgram Inc. | USA | Audio files |
| Cloudflare Inc. | USA | Audio files |
AI Text Processing
| Provider | Country | Data processed |
|---|---|---|
| OpenAI LLC | USA | Transcript text |
| Nebius B.V. | Netherlands (EU) | Transcript text |
| Parasail Inc. | USA | Transcript text |
| Weights & Biases Inc. | USA | Transcript text |
Authentication & Communication
| Provider | Country | Data processed |
|---|---|---|
| Google LLC | USA | Email address, display name |
| Microsoft Corporation | USA | Email address, display name |
| Resend Inc. | USA | Email address |
Payments
| Provider | Country | Data processed |
|---|---|---|
| Polar.sh Inc. | USA | Email address, payment data |
Diagnostics & Analytics
| Provider | Country | Data processed |
|---|---|---|
| Functional Software, Inc. (Sentry) | Germany (EU region) | Error diagnostics, account identifier, IP address, masked session replays |
| Umami (self-hosted) | Finland, EU (our servers) | Anonymous page views only |
| PostHog Inc. | USA | Product usage events, account identifier, email address |
Changes to This List
We keep this page current. Before a new subprocessor begins processing customer content, we update this page and notify business customers who have asked to be told, so that there is a reasonable opportunity to object. How objections are handled is set out in the Data Processing Terms.
To be notified of changes, email [email protected] with the subject line "Subprocessor notifications".
All transfers to providers located in the United States are conducted under Standard Contractual Clauses (SCCs) adopted by the European Commission, or under the EU-US Data Privacy Framework where the provider is certified.
Questions? Contact us at [email protected].