Subprocessors
Third-party companies that process data on behalf of RiverScript.
Last updated: August 22, 2026
RiverScript uses the following third-party companies ("subprocessors") to deliver its service. All subprocessors are engaged under data processing agreements and may only process your data as necessary to provide their specific function. None of them is permitted to use your content for their own purposes, including model training.
This page is the current subprocessor list referred to in our Data Processing Terms.
Infrastructure & Storage
| Provider | Country | Data processed |
|---|---|---|
| Hetzner Cloud GmbH | Finland (EU) | Account data, transcripts |
| Cloudflare Inc. | USA | Audio files |
AI Transcription
Audio files are sent to AI providers solely to produce the transcript you requested. Files are not retained by these providers beyond the duration of the request.
| Provider | Country | Data processed |
|---|---|---|
| Modal Labs Inc. | USA | Audio files |
| Together AI Inc. | USA | Audio files |
| ElevenLabs Inc. | USA | Audio files |
| Deepgram Inc. | USA | Audio files |
| Cloudflare Inc. | USA | Audio files |
AI Text Processing
| Provider | Country | Data processed |
|---|---|---|
| OpenAI LLC | USA | Transcript text |
| Nebius B.V. | Netherlands (EU) | Transcript text |
| Parasail Inc. | USA | Transcript text |
| Weights & Biases Inc. | USA | Transcript text |
Authentication & Communication
| Provider | Country | Data processed |
|---|---|---|
| Google LLC | USA | Email address, display name |
| Microsoft Corporation | USA | Email address, display name |
| Resend Inc. | USA | Email address |
Payments
| Provider | Country | Data processed |
|---|---|---|
| Polar.sh Inc. | USA | Email address, payment data |
Diagnostics & Analytics
| Provider | Country | Data processed |
|---|---|---|
| Functional Software, Inc. (Sentry) | Germany (EU region) | Error diagnostics, account identifier, IP address, masked session replays |
| Umami (self-hosted) | Finland, EU (our servers) | Anonymous page views only |
| PostHog Inc. | USA | Session-level feature usage (memory only, not persisted) |
Optional Integrations
These are not subprocessors. They receive your content only if you connect them yourself and ask us to send a specific transcript to them. Once content arrives there, it is governed by that service's own terms.
| Service | Country | Data sent |
|---|---|---|
| Notion Labs, Inc. | USA | The transcript you choose to push |
Changes to This List
We keep this page current. Before a new subprocessor begins processing customer content, we update this page and notify business customers who have asked to be told, so that there is a reasonable opportunity to object. How objections are handled is set out in the Data Processing Terms.
To be notified of changes, email [email protected] with the subject line "Subprocessor notifications".
All transfers to countries outside the EU/EEA are conducted under Standard Contractual Clauses (SCCs) adopted by the European Commission, or under the EU-US Data Privacy Framework where the provider is certified.
Questions? Contact us at [email protected].